Quick Answer
Do I need to create WhatsApp templates to use Beejek?
No — Beejek includes a library of pre-approved WhatsApp Business templates for all automations. If you want custom messaging, the Template Wizard guides you through creating and submitting new templates to Meta for approval. Most standard templates are ready to use immediately.
10
Automation types
24h
Typical approval time
3
Languages
Why merchants choose Templates
The measurable difference it makes to your business.
Start sending on day one
Beejek's pre-approved template library means you don't wait for Meta to approve your messages. Standard receipt, reminder, NPS, and review templates are ready immediately after signup.
Brand consistency in every message
Your approved templates carry your tone, your variables, and your messaging style — the same across receipts, reminders, and campaigns. Every automated message sounds like you wrote it.
All 10 automation types covered
Beejek's Template Wizard and library cover every automation type: receipts (sale, refund, cancelled), NPS surveys, Google review sequences, Smart Reminders, auto-reply, and broadcast campaigns.
Rejected templates are handled for you
Beejek's team reviews your template before Meta submission. Common rejection causes (promotional language in utility templates, missing footer text) are caught before Meta sees them.
Before Beejek
The problem
WhatsApp Business API requires all messages to use pre-approved templates. Getting a template approved takes 24–72 hours and requires navigating Meta's category rules. Most businesses submit the wrong template type, get rejected, and start over. Every rejection delays the feature they were trying to enable.
How to get started
Connect your existing POS or use Customer Capture — both feed into the same automation.
Connect your POS
Templates are linked to your POS-triggered automations. Once a template is assigned to an automation type, every relevant sale, return visit, or NPS trigger fires the correct template automatically.
Or use Customer Capture
Customer Capture also uses templates — the welcome, appointment, follow-up, promotional, and loyalty templates are all available to assign for manual sends via Customer Capture.
Learn about Customer Capture →What's included
Every detail you get out of the box — from day one.
Pre-approved template library
A library of Meta-approved templates for receipts, reminders, NPS surveys, Google review requests, and promotions — ready to activate immediately with no approval wait.
Template Wizard
A guided builder for custom templates. Add variables with a chip panel, format text with bold/italic/strikethrough, and see a live phone preview before submitting to Meta.
Automation assignment
Assign any approved template to any of the 10 automation types from the Message Settings screen. Switch templates any time without downtime or re-configuration.
Status tracking
Each template shows its current status (Active, Pending approval, Broadcast, Archive) and which automations it's powering. Active automation badges appear on the template card.
How it works
Choose from the template library
Browse pre-approved templates by category: receipt, reminder, review, NPS, or promotional. Most are ready to activate immediately — no Meta approval wait.
Or create a custom template
Use the Template Wizard to build a custom message with variable insertion, rich formatting, and a live phone preview. Submit to Meta with one click.
Assign templates to automations
Each automation type (receipt, 30-day reminder, NPS, etc.) uses one template at a time. Switch templates any time from the Message Settings screen.
A day in the life
Two sides of the same moment — what happens in your store and for your customer simultaneously.
“We went from no WhatsApp presence to fully automated receipts, reminders, and review requests — all using Beejek's pre-approved templates.”
A café in Qatar
Included in your plan
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions
No. Beejek includes pre-approved templates for all standard automation types. If you want custom messaging — your brand's unique tone, a specific promotion format, or an Arabic template — the Template Wizard guides you through creation and Meta submission.
Meta typically approves templates within 24 hours for standard categories (utility, service). Promotional templates may take 24–72 hours. Beejek's pre-built templates are already approved and ready immediately.
Templates are assigned per automation type — one template per type at a time. You can have multiple approved templates and switch between them from your dashboard.
Beejek shows the rejection reason in the dashboard. Common causes include promotional language in utility templates or missing required footer text. The Beejek team reviews rejected templates and advises on corrections.
Utility templates are for transactional messages tied to an existing relationship — receipts, order confirmations, NPS surveys. Marketing templates are for promotional content — offers, campaigns, seasonal messages. Beejek guides you to the right category during template creation.
Yes. Each WhatsApp template is language-specific — you submit English and Arabic versions separately, both requiring Meta approval. Beejek supports English, Arabic, and Spanish templates across all automation types.
The Template Library shows an 'Active automation' badge on each template card, showing which message types it's currently powering. The Message Settings screen shows all assignments in one place.
Beejek's template variables include customer name, business name, transaction total, receipt link, loyalty points balance, and a customisable text field. The Template Wizard shows all available variables for the template type you're creating.
Related features
Auto-Reply
Automatically reply when customers message your WhatsApp Business number — 24/7.
Learn more →WABA Profile
Send all Beejek messages from your own branded WhatsApp Business number — not a shared Beejek number.
Learn more →Broadcasts
Send one-time WhatsApp promotions to your entire customer base or targeted segments.
Learn more →Ready to activate Templates?
Set up in minutes. No developer needed. Cancel any time.
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