Quick Answer
Does Beejek integrate with Microsoft Dynamics 365?
Yes. Beejek integrates with Microsoft Dynamics 365 Finance & Operations for enterprise merchants. This integration is production-live with Starlink Qatar, handling real transaction data and delivering WhatsApp receipts and retention automation at scale. Contact Beejek for enterprise onboarding.
What MS Dynamics doesn't do
The gap Beejek fills
Microsoft Dynamics 365 Finance & Operations is a world-class ERP for enterprise retail. But the customer engagement layer is missing. At enterprise scale, manual follow-up is impossible. Email campaigns have low engagement rates. There's no systematic way to communicate with customers post-sale — across multiple locations, multiple currencies, multiple legal entities — without a purpose-built integration.
How it works — every sale
Your team changes nothing. Beejek runs in the background.
Your team completes transactions in MS Dynamics as usual. Beejek captures each event automatically — delivering a branded WhatsApp receipt, running the NPS survey, and starting the full retention sequence across every location with zero operational changes.
Enterprise setup with Beejek team
Managed discovery, integration, and phased go-live.
Your team works exactly as before
No new steps at the till or counter for your staff.
Beejek handles the rest — automatically
Receipts, NPS surveys, review requests, Smart Reminders — all run without manual management.
What your customer receives
From one sale to a lifetime customer — automatically
Every message goes from your branded WhatsApp for Business number. Your team does nothing after the sale closes.
WhatsApp Tax Invoice
🧾 Tax Invoice — [Enterprise Retail]
Inv. #D-8821 · AED 1,240.00
View full VAT invoice →
VAT-compliant, branded receipt across all enterprise locations
NPS Survey
Hi! How was your experience
at [Enterprise Retail] today?
Rate us 0–10 👇
Per-location scores — visible in the Beejek dashboard by store
Google Review Request
Thank you for the kind rating! 🙏
Would you share it on Google?
Linked to your location →
Each location builds its own rating independently
Repurchase Reminder
Hi! It might be time to repurchase
your recent items from [Enterprise Retail].
We're ready when you are →
Runs at enterprise volume across all locations — stops on return
Win-back
We miss you at [Enterprise Retail] 💛
Come back and experience
the same great service.
Enterprise-scale win-back — attributed in the dashboard
🧾 Tax Invoice — [Enterprise Retail]
Inv. #D-8821 · AED 1,240.00
View full VAT invoice →
VAT-compliant, branded receipt across all enterprise locations
Hi! How was your experience
at [Enterprise Retail] today?
Rate us 0–10 👇
Per-location scores — visible in the Beejek dashboard by store
Thank you for the kind rating! 🙏
Would you share it on Google?
Linked to your location →
Each location builds its own rating independently
Hi! It might be time to repurchase
your recent items from [Enterprise Retail].
We're ready when you are →
Runs at enterprise volume across all locations — stops on return
We miss you at [Enterprise Retail] 💛
Come back and experience
the same great service.
Enterprise-scale win-back — attributed in the dashboard
What Beejek unlocks after every MS Dynamics sale
Every capability below runs automatically from the moment you connect. No manual management, no separate systems.
Digital Receipts
Every Dynamics 365 F&O transaction triggers a branded WhatsApp receipt at enterprise scale
Beejek's enterprise integration captures every confirmed Dynamics 365 F&O transaction and delivers a branded WhatsApp receipt — your business name, logo, VAT number, itemised line items, and total. Across multiple store locations, multiple currencies, at thousands of transactions per month, with zero manual intervention.
A major Gulf retailer delivers WhatsApp receipts to thousands of customers per month — across multiple locations — all triggered automatically by their Dynamics 365 transaction stream.
Smart Reminders
Repurchase and service due reminders at enterprise scale — tied to Dynamics 365 transaction data
Beejek reads your Dynamics 365 F&O transaction data to build product and service reminder schedules for each customer. A customer who purchased a product with a 3-month replacement cycle receives a personalised WhatsApp reminder at the right time: 'Hi! It might be time to repurchase your [product] from [Enterprise Retail] — we're ready when you are.' Across all your Dynamics 365 locations, at enterprise volume, with zero manual management.
Enterprise retailers use Dynamics 365 + Beejek Smart Reminders to build repurchase cycles into their customer communication — driving repeat revenue without paid acquisition or CRM campaigns.
Win-Back Campaigns
Enterprise-scale lapsed customer recovery — across all Dynamics 365 locations automatically
Beejek monitors every customer's last transaction date across your entire Dynamics 365 estate. At 30 days without a return to any location, a personalised win-back WhatsApp fires from your branded enterprise number. At 90 days, a second message goes out. A new transaction from any location stops the campaign immediately. Full per-location attribution in the dashboard.
Enterprise retailers recover lapsed customers at scale — with per-location attribution showing which stores are recovering the most customers and which win-back messages perform best.
Appointment & Service Reminders
Enterprise-scale appointment and service slot reminders across all Dynamics 365 locations
Beejek triggers WhatsApp appointment and service reminders at enterprise scale — across all your Dynamics 365-connected locations. Service centre appointments, consultation bookings, warranty review sessions, in-store experience slots — reminders fire from your branded WhatsApp for Business number at the configured interval. Customers confirm with a reply. Your enterprise operations team sees all confirmations without phone calls.
Enterprise retailers with service departments use Beejek appointment reminders to fill service slots and reduce no-shows — across all Dynamics 365 locations from a single integration.
Dynamic Payment Links
Payment link auto-generated from the Dynamics 365 transaction value — enterprise payment collection at scale
Beejek auto-generates a branded payment link from the exact Dynamics 365 F&O transaction or invoice value and sends it to the customer's WhatsApp. The customer or business partner pays on a Beejek-hosted payment page via Amwal (Oman) or MyFatoorah (GCC) — your integrated payment gateway. Service deposits, warranty billing, B2B invoice settlement — the amount is always pulled from the Dynamics record, no manual entry across locations.
Enterprise clients use Dynamics 365 + Beejek for service deposit collection, after-sales warranty billing, and B2B settlement at scale — auto-generated from the exact Dynamics order value, delivered via WhatsApp where it gets opened.
NPS Surveys
Post-sale satisfaction surveys at enterprise volume — with per-location dashboard visibility
2 hours after each Dynamics 365 F&O transaction, a WhatsApp NPS survey reaches the customer. Individual scores, comments, and trends are visible in the Beejek dashboard — filterable by location, date range, and score. Operational issues surface in real time across your entire store network.
Multi-location Gulf retailers use Dynamics 365 + Beejek NPS to identify which store is underperforming in customer satisfaction — before it shows up in revenue or public reviews.
Google Review Automation
Scale your Google reputation across every Dynamics 365 location automatically
After each Dynamics 365 sale, Beejek's review sequence fires for satisfied customers. NPS-gated suppression ensures only Promoters (9–10) receive the Google review link — linked to the specific Google Business Profile for that location. As you scale locations, each one builds its rating independently.
Enterprise operators with multiple locations each build their own Google review count automatically — from a single Beejek integration across the entire Dynamics 365 estate.
Analytics
Enterprise-grade retention analytics consolidated from your Dynamics 365 data
Your Beejek dashboard consolidates retention metrics across all Dynamics 365-connected locations — new vs returning customer ratios, per-location NPS, campaign attribution, and Smart Reminder ROI. Multi-location comparison in a single view, updated with every transaction.
A Gulf enterprise retailer uses Beejek's analytics to compare customer return rates across 8 locations — identifying underperforming stores before they impact quarterly revenue targets.
Custom WhatsApp Workflows
Purpose-built WhatsApp workflows for your Dynamics 365 operations — beyond the standard stack
Beejek designs and builds custom WhatsApp communication workflows for enterprise Dynamics 365 clients. Operations reporting via WhatsApp. Warranty and after-sales service escalation flows. Marketing campaign sequences personalised to your Dynamics customer segments. Customer success and care escalation paths. If your enterprise has a customer communication challenge and you run Dynamics 365, Beejek builds the WhatsApp layer for it. Contact [email protected] to discuss.
Enterprise Dynamics clients have implemented custom workflows for technician dispatch notifications, service completion confirmations, customer loyalty milestone messaging, and B2B vendor transaction confirmations — all triggered from Dynamics 365 transaction data.
How enterprise onboarding works
Enterprise discovery and onboarding
The Dynamics 365 integration begins with a technical discovery call with the Beejek team. We review your transaction data structure, store configuration, and customer data model. Email [email protected] or message us on WhatsApp to begin.
Secure transaction channel established
Beejek establishes a secure integration channel to receive Dynamics 365 F&O transaction events. This is a managed, enterprise-grade setup — not a self-serve OAuth flow.
Phased go-live across locations
Beejek goes live in a test environment first, then rolls out across locations in a controlled sequence. Full automation — receipts, reminders, NPS, Google Reviews — activates per location as each location is confirmed.
A day in the life
What happens in MS Dynamics and what happens on your customer's phone — simultaneously.
Businesses running Beejek on MS Dynamics
Real automation workflows across industries and countries — each one a potential blog story.
Dynamics F&O transactions → WhatsApp receipts across 12 stores → NPS per location → Google review automation — all running automatically from the enterprise transaction stream.
Centralised customer experience visibility across all locations from a single Beejek dashboard. Per-location NPS trends updated in real time after every sale.
Post-sale NPS via WhatsApp at enterprise volume — every customer rated after every purchase, with results filterable by location, date range, and score in the dashboard.
Identified two underperforming store locations via NPS scores before the problem appeared in management reporting or revenue figures.
Smart Reminders at enterprise scale — lapsed customer recovery across all Dynamics-connected stores, with full attribution per location in Beejek's dashboard.
25% of lapsed customers returned after receiving the personalised WhatsApp Smart Reminder. Recovery attributed by store in the analytics dashboard.
Google Review automation per location — every Promoter (NPS 9–10) receives the specific store's Google Business Profile link automatically. No staff involvement.
Review count built across 4 locations simultaneously without a single manual request from store staff or management.
Dynamics transaction trigger → WhatsApp receipt → NPS survey → custom workflow built by Beejek for after-sales service follow-up and customer request routing.
After-sales service request rate via WhatsApp increased. Customer experience team now receives flagged follow-up cases directly, reducing call centre load.
Custom Beejek workflow designed for post-transaction service follow-up — integrated with Dynamics customer records and WhatsApp for Business account.
Full customer lifecycle visibility: purchase → receipt → feedback → follow-up — all connected via Beejek's Dynamics 365 integration.
What changes after you connect MS Dynamics
Measurable outcomes from the first sale after connection.
Enterprise
Scale supported
Thousands of transactions per month across multiple locations and currencies.
3×
More Google reviews
Per location, per month — across the full enterprise location estate.
Real-time
Multi-location analytics
Per-location NPS, retention rates, and campaign attribution in one dashboard.
0
Manual follow-up
The full retention automation stack runs at enterprise volume with no manual management.
“We handle thousands of transactions a month across multiple stores. Beejek manages the entire WhatsApp communication layer — receipts, reminders, NPS — without any manual intervention.”
A major Gulf retailer
Frequently asked questions
Yes. Beejek's Dynamics 365 F&O integration is production-live with an enterprise Gulf retailer, processing real transactions and delivering WhatsApp receipts and retention messages at scale.
The production integration is with Dynamics 365 Finance & Operations (F&O) for enterprise retail. Business Central integration is possible via the Beejek custom API but does not have a native connector yet — contact us to discuss.
Enterprise onboarding includes a technical discovery call, integration specification review, test environment setup, and phased go-live across locations. Contact the Beejek team via WhatsApp to begin the process.
Yes. Enterprise merchants with high monthly message volumes are eligible for custom per-message pricing. This is discussed as part of the enterprise onboarding process.
Beejek uses the transaction currency and amount as reported by Dynamics 365 F&O. Each receipt shows the currency the customer was charged in — Omani Rial, UAE Dirham, Qatari Riyal, or any other currency your Dynamics 365 estate operates in.
Yes. The enterprise integration can be configured to receive transactions from multiple Dynamics 365 legal entities — each mapped to the appropriate Beejek merchant and store configuration. This is discussed during the technical discovery phase.
Typical enterprise onboarding takes 2–4 weeks from discovery to phased go-live, depending on the complexity of the Dynamics 365 transaction data model and the number of locations being connected.
Beejek builds its customer database from the transaction stream — each transaction with a phone number creates or updates a customer record. Existing CRM data can be imported to pre-populate the customer base before go-live. This is part of the enterprise onboarding scope.
Other integration options
If your needs don't require a full enterprise integration, these paths may suit your setup.
Ready to connect your Dynamics 365 operations to WhatsApp?
Enterprise onboarding includes discovery, custom integration, and phased go-live. Email [email protected] or message us on WhatsApp to begin.
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