Quick Answer
How do WhatsApp broadcast campaigns work for small businesses?
Beejek lets you send a promotional WhatsApp message — with images and personalisation — to all your customers or a segment. Use your Beejek POS customer list or upload your own contact list. Messages send individually from your branded WhatsApp Business number — not as a group chat. Run Eid greetings, new product launches, flash sales, loyalty offers, or re-engagement campaigns. Real campaigns see 70%+ read rates.
70%+
Read rate on campaigns
90%+
Open rate vs 22% email
1 click
To launch
Recipients
830
This campaign
Read Rate
71%
vs 22% email
Revenue
$4,200
Attributed
Recent Campaigns
Campaign Types Available
Why merchants choose Broadcasts
The measurable difference it makes to your business.
70%+ read rate vs 22% for email
WhatsApp messages are read — most within minutes of delivery. A broadcast to 500 customers on WhatsApp reaches over 350 in the same window it would take to see 110 email opens.
No existing customer list required
Upload your own contact list directly — Beejek accepts standard CSV or phone number lists. Or use the audience Beejek already built from your POS receipts. Either way, you can send your first campaign immediately.
Segment by spend, recency, or visit frequency
Target high-value regulars with VIP offers, re-engage customers who haven't visited in 60 days, or broadcast to your entire base for seasonal campaigns. One audience builder, multiple targeting options.
Run any campaign type — images + offers included
Eid and festive campaigns, new product launches, flash sales, re-engagement offers, VIP loyalty rewards — send images, promo codes, and personalised messaging in a single broadcast from your branded WhatsApp number.
Before Beejek
The problem
Your customer database has real value — hundreds of people who bought from you and might buy again. But sending a WhatsApp message to 500 customers individually is impossible. Group chats violate WhatsApp policies. Email lists lose value fast. The channel is powerful; execution has been the blocker.
How to get started
Connect your existing POS or use Customer Capture — both feed into the same automation.
Connect your POS
Your audience is built automatically from POS receipts — every customer who received a WhatsApp receipt is in your broadcast list, already segmentable by store, visit frequency, and spend.
Or use Customer Capture
Walk-in customers captured via Customer Capture are automatically added to your broadcast audience — your list grows from both POS transactions and counter interactions.
Learn about Customer Capture →What's included
Every detail you get out of the box — from day one.
Your audience — from POS or your own upload
All receipt recipients are in your Beejek customer base automatically. Or upload your own contact list. Both are segmentable by store location, last visit date, number of visits, and lifetime spend.
Segment targeting
Send to your entire list, or filter to high-value regulars, one-time visitors, customers who haven't returned in 60+ days, or any combination that fits your campaign goal.
Images, promo offers, and rich formatting
Broadcast messages support images, bold text, emojis, and personalisation variables. Eid campaigns, flash sale announcements, new product launches, VIP offers — all in a WhatsApp-native format.
Compliant, individual delivery
Each customer receives an individual 1:1 WhatsApp message — not a group chat. They can reply, opt out, or engage privately. Fully WhatsApp Business API compliant.
How it works
Your audience is already built
Every customer who received a receipt is in your Beejek customer base. No import, no CSV — segment by store, visit frequency, or spend level.
Pick a template and schedule
Select or create a WhatsApp promotional template. Set your send time. Beejek drip-schedules large lists automatically to stay within daily limits.
Messages go from your branded number
Each customer receives an individual message from your WhatsApp Business number — not a group chat, not a shared number. Fully WhatsApp-compliant.
A day in the life
Two sides of the same moment — what happens in your store and for your customer simultaneously.
“We ran an Eid campaign to 800 customers in 10 minutes. The read rate was unbelievable compared to what we were getting on email.”
A retailer in the Gulf
Included in your plan
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions
A WhatsApp broadcast sends the same message to each customer as an individual 1:1 conversation — they cannot see each other and cannot reply in a group. This is the compliant, non-spammy way to run promotions via WhatsApp Business API.
Beejek only sends to customers who have previously received a message from you via WhatsApp (your receipt recipients). All templates are pre-approved by Meta before use. There are no unsolicited cold messages.
Yes. Beejek lets you filter your audience by store location, last visit date, number of visits, and total spend. This lets you target high-value regulars separately from one-time visitors.
If you have an approved promotional template, setting up and launching a campaign takes under 5 minutes. Template creation and Meta approval takes 1–24 hours for your first campaign.
Broadcast campaigns use pre-approved templates which can be sent any time — they are not subject to the 24-hour customer service window restriction. Campaigns can be scheduled and fire at any time you choose.
Limits depend on your WhatsApp messaging tier: Standard tier supports up to 1,000 messages per 24 hours. Higher tiers (10K, 100K, unlimited) become available as your messaging quality improves. Beejek drip-schedules large campaigns to stay within your current tier.
Yes. Broadcast templates support WhatsApp variable substitution — including the customer's name if it's in your Beejek database. Every customer receives a message with their name, even in a batch campaign.
No. You can send a broadcast to as few as 1 customer or your entire database. There's no minimum size restriction.
Related features
Win-Back Campaigns
Automatically re-engage lapsed customers at custom intervals — 7 days, 30 days, 90 days, or any window that fits your business's visit frequency.
Learn more →Customer Capture
Capture walk-in customer details in under 10 seconds — and sell them forever through automated WhatsApp retention.
Learn more →Digital Receipts
Send branded WhatsApp receipts the moment a sale completes — with your logo, line items, social media links, PDF attachment, and a clickable receipt page.
Learn more →Ready to activate Broadcasts?
Set up in minutes. No developer needed. Cancel any time.
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