Quick Answer
How does Beejek automate Google reviews via WhatsApp?
After each positive transaction, Beejek sends a 2-message WhatsApp sequence — a warm thank-you first, then a direct link to your Google review page. Customers with low NPS scores or recent refunds are automatically excluded. A business with more 5-star reviews ranks higher in local Google Search, gets more clicks from Maps, and converts more visitors into paying customers.
3×
More reviews per month
2
Message sequence
0
Manual steps
4.8
Google Rating
★★★★★
Requests Sent
84
This month
Reviews Received
41
49% conversion
Rating Lift
↑0.7
From 4.1 to 4.8
Recent Review (via Beejek)
“Amazing service — been coming here for years and every visit is great!”
★★★★★ · Ahmed Hassan · 2 days ago
Why merchants choose Google Reviews
The measurable difference it makes to your business.
More reviews = better local SEO
Google ranks businesses with more recent, high-quality reviews higher in local search and Maps. Every new 5-star review helps new customers find you before your competitor — and Beejek generates them automatically after every sale.
Build the trust that converts browsers to buyers
85% of consumers trust online reviews as much as personal recommendations. A business with 200 reviews at 4.8 stars consistently outconverts one with 20 reviews at 4.9 stars — volume builds trust that ratings alone can't.
Only satisfied customers get the link
NPS scores gate the review request. Customers who rate you 9 or 10 get the Google link. Customers who score 6 or below are excluded entirely. Your rating stays protected from the first automation.
Works when you're at your busiest
The review request fires 24 hours after the sale — not at the counter when your team is overwhelmed. Customers have had time to reflect before they're asked. Zero staff effort.
Before Beejek
The problem
Getting Google reviews requires catching customers at the right moment, with the right mood, while they have their phone out. Most businesses ask at the counter when customers are rushing to leave — or forget entirely. One negative review from an unhappy customer can undo months of positive feedback.
How to get started
Connect your existing POS or use Customer Capture — both feed into the same automation.
Connect your POS
Connect your POS — every sale triggers the automated review sequence for qualifying customers. The purchase history and NPS score determine who gets asked and when.
Or use Customer Capture
Customers captured via Customer Capture are also included in the review sequence after their visit — walk-in customers can contribute to your Google rating too.
Learn about Customer Capture →What's included
Every detail you get out of the box — from day one.
2-message WhatsApp sequence
Message 1 thanks the customer for their visit (24 hours after the sale). Message 2 delivers your Google review link when the customer engages or after a short wait window.
NPS-gated routing
If NPS surveys are enabled, Beejek checks the score first. Only Promoters (9–10) receive the review link. Detractors (0–6) never see it.
Smart suppression
Customers with recent refunds or low NPS scores are automatically excluded. Your Google rating is never exposed to dissatisfied customers through Beejek.
Direct review link
The link opens your Google Business Profile review form directly — one tap from the message to the review input screen. No searching, no navigating.
How it works
Beejek detects a qualifying transaction
After each sale, Beejek evaluates the customer's purchase and NPS signal. Qualifying customers enter the review sequence automatically.
First message — a warm thank you
A branded WhatsApp message arrives 24 hours after the visit. No hard ask — just a genuine touchpoint that opens the conversation.
Second message — your Google link
The second message delivers your Google Business Profile review link directly. One tap takes the customer to the review input screen.
A day in the life
Two sides of the same moment — what happens in your store and for your customer simultaneously.
“We used to manually ask customers for reviews at the counter. Now it happens automatically — and we get more reviews every month.”
A retail store in the UAE
Included in your plan
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions
Smart suppression skips the review request if Beejek detects signals of a negative experience — such as an NPS score below 7, a recent refund, or a complaint recorded in your POS. This protects your Google rating from dissatisfied customers.
In the Beejek dashboard, add your Google Business Profile review link in Settings → Integrations → Google Review. Beejek includes this link in the second message of the review sequence.
Yes. The delay between the sale and the first message is configurable — default is 24 hours. Some businesses prefer 48–72 hours to give customers time to fully experience the service.
Yes — and they work together. If NPS is enabled, Beejek sends the NPS survey first. Customers who rate 9 or 10 are automatically routed into the Google Review sequence. Low scorers are excluded entirely.
The first message (thank you) fires 24 hours after the sale. The second message (Google link) fires approximately 2 hours after the first, or automatically after a short wait window. The exact timing is configurable.
NPS is optional. If you haven't enabled NPS, Beejek sends the review request to all customers who meet basic eligibility criteria — not just Promoters. Smart suppression still excludes customers with recent refunds.
Yes. If you have multiple store locations each with their own Google Business Profile, you can configure a separate review link per store. The review request will use the link for the store where the sale occurred.
Beejek tracks which customers received the review request and whether they engaged with the message. Google's API does not allow Beejek to verify if a review was actually posted — check your Google Business Profile directly for new review counts.
Related features
NPS Surveys
Collect Net Promoter Score feedback via WhatsApp after every visit — route unhappy customers to your support team before they leave a bad review.
Learn more →Win-Back Campaigns
Automatically re-engage lapsed customers at custom intervals — 7 days, 30 days, 90 days, or any window that fits your business's visit frequency.
Learn more →Digital Receipts
Send branded WhatsApp receipts the moment a sale completes — with your logo, line items, social media links, PDF attachment, and a clickable receipt page.
Learn more →Ready to activate Google Reviews?
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