Quick Answer
Does Beejek integrate with Lightspeed E-Series?
Yes. Beejek's Lightspeed E-Series integration delivers WhatsApp order confirmation receipts and retention follow-ups to online customers. Customers receive a branded WhatsApp message with their order details the moment their order is confirmed.
What Lightspeed E doesn't do
The gap Beejek fills
Lightspeed E-Series powers your online store, but order confirmations go to email inboxes — where they sit in the promotions tab unread. 78% of order confirmation emails go unopened. Customers who bought once have no reason to come back unless they see a retargeted ad. First-time buyers stay first-time buyers.
How it works — every sale
Your team changes nothing. Beejek runs in the background.
Just enter the customer phone number as usual in your Lightspeed E checkout and complete the sale. Beejek shoots receipts automatically via your WhatsApp for Business profile and then runs the entire automation based on pre-configured settings.
One-time connection — under 5 minutes
No developer. No POS configuration changes.
Your team works exactly as before
No new steps at the till or counter for your staff.
Beejek handles the rest — automatically
Receipts, NPS surveys, review requests, Smart Reminders — all run without manual management.
What your customer receives
From one sale to a lifetime customer — automatically
Every message goes from your branded WhatsApp for Business number. Your team does nothing after the sale closes.
Order Confirmation
📦 Order confirmed — [Your Store]
2 items · AED 199.00
Your order is on its way! →
97% open rate — on their phone before the email even loads
NPS Survey
Hi! How was your online shopping
experience with [Your Store]?
Rate us 0–10 👇
Captures satisfaction before delivery — catches issues early
Google Review Request
Thank you for the kind rating! 🙏
Would you share it on Google?
Takes 30 seconds →
Only for customers who scored 9 or 10
Reorder Reminder
Hi! Running low on your last order? 📦
Might be time to reorder from [Your Store].
Your favourites are waiting →
Converts one-time buyers to repeat customers — stops on new order
Win-back
We miss you at [Your Store] 💛
Your next order is just a tap away —
shop when you're ready →
Final win-back if still no order after 90 days
📦 Order confirmed — [Your Store]
2 items · AED 199.00
Your order is on its way! →
97% open rate — on their phone before the email even loads
Hi! How was your online shopping
experience with [Your Store]?
Rate us 0–10 👇
Captures satisfaction before delivery — catches issues early
Thank you for the kind rating! 🙏
Would you share it on Google?
Takes 30 seconds →
Only for customers who scored 9 or 10
Hi! Running low on your last order? 📦
Might be time to reorder from [Your Store].
Your favourites are waiting →
Converts one-time buyers to repeat customers — stops on new order
We miss you at [Your Store] 💛
Your next order is just a tap away —
shop when you're ready →
Final win-back if still no order after 90 days
What Beejek unlocks after every Lightspeed E sale
Every capability below runs automatically from the moment you connect. No manual management, no separate systems.
Digital Receipts
Every Lightspeed E-Series online order triggers a WhatsApp confirmation — 98% open rate
When a customer places an order on your Lightspeed E-Series store, Beejek sends a branded WhatsApp order confirmation within seconds — your store logo, the items ordered, total paid, and a permanent receipt link. Not an email that ends up in the promotions tab. A WhatsApp message they open immediately.
Online customers receive their WhatsApp order confirmation within seconds of checkout — on the device they're already holding, with a 98% open rate vs email's 22%.
NPS Surveys
How was the order? Beejek asks every E-Series customer automatically — while it's still fresh
2 hours after a Lightspeed E-Series order confirms, a WhatsApp NPS survey reaches the customer. They rate 0–10 with a single tap. Scores appear in your Beejek dashboard by date. Promoters (9–10) route to a Google review request. Detractors are flagged — before they write a 1-star public review about packaging, delivery time, or product accuracy.
A health supplement brand caught a recurring packaging damage issue from NPS comments in week 2 of connecting Beejek — and changed courier before the problem appeared publicly on Google.
Google Review Automation
Post-purchase review requests — automatically, after every Lightspeed E-Series order
24 hours after an E-Series order confirms, Beejek sends a warm WhatsApp thank-you. Customers who score 9–10 on their NPS survey receive your Google Business Profile review link. Unhappy customers are excluded completely — smart suppression is always on. Review requests fire from your branded WhatsApp number, not a review platform.
Online merchants using E-Series + Beejek build Google review volume month-on-month without any manual requests, follow-up emails, or post-delivery surveys.
Smart Reminders
Reorder reminders tied to what the customer actually bought — not a generic 'we miss you'
Beejek tracks each Lightspeed E-Series customer's last order. When a product has a natural restock cycle — supplements, skincare, coffee, household consumables — Beejek fires a personalised reorder reminder: 'Hi! You might be running low on your protein powder from [Your Store]. Ready to reorder? →'. Timed to the product's typical usage window, not a fixed calendar date.
Online stores selling consumable products see significantly higher repeat purchase rates when reminders arrive at the right restock moment — not 30 days after every order regardless of product type.
Win-Back Campaigns
First-time E-Series buyers who don't reorder get a personalised win-back at day 30 and day 90
Beejek tracks each E-Series customer's last order date. At 30 days without a new purchase, a warm personalised WhatsApp fires from your branded store number — not promotional copy, a warm brand message. At 90 days, a final win-back goes out. When they order again, the campaign stops immediately and the retention clock resets.
Online retailers using E-Series win-back campaigns convert a meaningful share of one-time buyers into repeat customers — without paid retargeting spend or email campaigns that get ignored.
Dynamic Payment Links
Payment link auto-generated from the E-Series order value — funds collected before you dispatch
For pre-orders, custom orders, or split payments on Lightspeed E-Series, Beejek auto-generates a branded payment link from the exact order value and sends it to the customer's WhatsApp. The customer pays on a Beejek-hosted payment page via Amwal (Oman) or MyFatoorah (GCC) — your integrated payment gateway. Payment confirmed. Receipt fires. No manual amount entry, no separate invoicing tool.
Online retailers collecting pre-order and custom order payments before dispatch eliminate the risk of cancelled orders and uncollected goods — the link amount is always exact, pulled directly from the E-Series order.
Broadcast Campaigns
Your full Lightspeed E-Series customer list, ready for a WhatsApp campaign
Every customer who received a Lightspeed E-Series WhatsApp confirmation is in your Beejek broadcast list — segmentable by order frequency, last purchase date, and spend. New product launch, seasonal sale, loyalty offer — sent to your entire online customer base as individual 1:1 WhatsApp messages in minutes.
Online merchants using Lightspeed E-Series + Beejek campaigns see 70%+ read rates — the same customer base that averages 22% email open rates.
Analytics
Repeat purchase rate and campaign attribution from your E-Series order stream
Your Beejek dashboard tracks unique customers, new-vs-returning buyer ratios, and Smart Reminder ROI — all powered by your Lightspeed E-Series order data. See whether your online customers are repeat buyers or one-time purchasers, and measure exactly which campaign brought them back.
E-Series merchants gain real-time visibility into their online repeat purchase rate — and can see how much revenue Smart Reminders are recovering month over month.
How to connect Lightspeed E
Connect Lightspeed E-Series via OAuth
Authorise Beejek from your dashboard. You'll be redirected to the Lightspeed login page. Connection completes in under 5 minutes.
Beejek registers webhooks for new orders
Beejek listens for confirmed order events from Lightspeed E-Series in real time. No configuration change in your E-Series store is required.
WhatsApp confirmations and retention start from the next order
The next confirmed Lightspeed E-Series order triggers the first WhatsApp confirmation. Smart Reminders start tracking from that moment.
A day in the life
What happens in Lightspeed E and what happens on your customer's phone — simultaneously.
Businesses running Beejek on Lightspeed E
Real automation workflows across industries and countries — each one a potential blog story.
WhatsApp order confirmations sent the instant an E-Series purchase confirms — alongside the standard Lightspeed email, at 97% open rate vs email's 22%.
Order confirmation open rate jumped from 22% to 97%. Customer service queries dropped as order details arrived instantly on WhatsApp.
Smart Reminders at 30 days after each E-Series order — personalised WhatsApp from the brand's verified business number bringing first-time buyers back.
18% of first-time buyers placed a second order within 45 days after receiving the Smart Reminder. Zero ad spend involved.
NPS survey after every online order — surfacing packaging, delivery, and product quality issues from real customers in real time.
Caught a recurring packaging damage issue from NPS comments in week 2. Carrier changed before the problem appeared publicly on Google.
Broadcast campaigns to full E-Series customer list for new product launches and seasonal promotions — sent as individual WhatsApp messages, not a group blast.
New product launch reached 1,200 customers via WhatsApp. 4× more orders than the equivalent email campaign to the same list.
WhatsApp order confirmations timed to gifting occasions — receipts become the conversation starter, customers reply directly to personalise their orders.
Repeat order rate for gifting occasions improved. Customers now request personalisation via WhatsApp at the moment they receive the confirmation.
Full Beejek stack from E-Series orders — receipts, NPS, Smart Reminders, and analytics dashboard tracking new vs returning buyer ratios.
Analytics revealed 71% of orders came from first-time buyers. Smart Reminders reduced first-time buyer dropout rate by 24% in the first quarter.
What changes after you connect Lightspeed E
Measurable outcomes from the first sale after connection.
98%
WhatsApp open rate
vs 22% for Lightspeed E-Series email order confirmations.
30 day
Smart Reminder trigger
Automatic follow-up after every confirmed online order.
70%+
Campaign read rate
For broadcast campaigns to your Lightspeed E-Series customer base.
0
Manual follow-up
The entire retention cycle runs automatically from the Lightspeed order stream.
“Our customers used to only get order confirmation emails — which nobody reads. Now they get a WhatsApp message and actually open it.”
An online retailer in the Gulf
Included in your plan
Pro
Unlimited stores · All features · Lightspeed E integration included
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions
No — they run in parallel. Beejek adds a WhatsApp order confirmation on top of Lightspeed E-Series's email. Most merchants keep both active since WhatsApp drives far higher engagement rates.
Abandoned cart recovery is not currently supported. Beejek triggers messages when an order is confirmed — not when a cart is abandoned. This feature is on the product roadmap.
Beejek currently sends the initial order confirmation receipt. Shipping status update messages are on the roadmap — contact the Beejek team if this is a priority for your business.
Yes. Smart Reminders track each Lightspeed E-Series customer's last order date and fire at 30 and 90 days without a new purchase — exactly the same as in-store customers.
R-Series is for physical retail stores with in-store POS transactions. E-Series is Lightspeed's eCommerce platform for online stores. Beejek integrates with each separately — this page covers E-Series (online orders). If you run both, you can connect both to the same Beejek account.
Yes. Beejek uses the order currency and amount as reported by Lightspeed E-Series. Multi-currency stores work correctly — the receipt shows the currency the customer was charged in.
Yes. Beejek supports simultaneous integrations. Lightspeed E-Series online orders and a Loyverse or Lightspeed R-Series in-store POS can both feed into the same Beejek customer database and automation stack.
Beejek delivers WhatsApp messages to international phone numbers — WhatsApp supports delivery in all major markets. The receipt language is configurable per merchant (English, Arabic, or Spanish).
Also connect your physical POS
If you also sell in-store, connecting your POS gives you unified WhatsApp automation across online and offline channels.
Connect Lightspeed E to Beejek
Setup takes 5 minutes. No developer required. Cancel any time.
No credit card required · Setup in 2 minutes