Quick Answer
Does Beejek work with Lightspeed R-Series POS?
Yes. Beejek integrates with Lightspeed Retail (R-Series) to deliver WhatsApp digital receipts and power a Loyalty Points programme. Customers earn points on every purchase and see their balance in their WhatsApp receipt — no loyalty card or app needed.
What Lightspeed R doesn't do
The gap Beejek fills
Lightspeed R-Series is a powerful retail platform. But paper receipts get lost, loyalty cards get left at home, and there's no built-in channel to reach customers after they leave. Your best customers don't know their points balance unless they ask at the counter. Lapsed customers have no reason to come back unless they happen to remember you. The customer relationship ends at the till.
How it works — every sale
Your team changes nothing. Beejek runs in the background.
Just enter the customer phone number as usual in your Lightspeed R checkout and complete the sale. Beejek shoots receipts automatically via your WhatsApp for Business profile and then runs the entire automation based on pre-configured settings.
One-time connection — under 5 minutes
No developer. No POS configuration changes.
Your team works exactly as before
No new steps at the till or counter for your staff.
Beejek handles the rest — automatically
Receipts, NPS surveys, review requests, Smart Reminders — all run without manual management.
What your customer receives
From one sale to a lifetime customer — automatically
Every message goes from your branded WhatsApp for Business number. Your team does nothing after the sale closes.
Receipt + Loyalty Points
🧾 Receipt — [Your Store]
AED 247.00 · 🏆 You earned 24 points
Balance: 81 pts · View receipt →
Points balance visible in every receipt — no separate app
NPS Survey
Hi! How was your shopping
experience at [Your Store] today?
Rate us 0–10 👇
While the visit is still fresh in their mind
Google Review Request
Thank you for your kind rating! 🙏
Would you share it on Google?
It takes 30 seconds →
Only for customers who scored 9 or 10
Product + Loyalty Reminder
Hi! Running low on your {{recent product}}? 🛍
Your loyalty points are waiting at [Your Store].
Come back and restock →
Personalised with their product and points balance — stops on return
Win-back
We miss you at [Your Store] 💛
Your loyalty points are still here —
come back anytime.
Final win-back message if still no return
🧾 Receipt — [Your Store]
AED 247.00 · 🏆 You earned 24 points
Balance: 81 pts · View receipt →
Points balance visible in every receipt — no separate app
Hi! How was your shopping
experience at [Your Store] today?
Rate us 0–10 👇
While the visit is still fresh in their mind
Thank you for your kind rating! 🙏
Would you share it on Google?
It takes 30 seconds →
Only for customers who scored 9 or 10
Hi! Running low on your {{recent product}}? 🛍
Your loyalty points are waiting at [Your Store].
Come back and restock →
Personalised with their product and points balance — stops on return
We miss you at [Your Store] 💛
Your loyalty points are still here —
come back anytime.
Final win-back message if still no return
What Beejek unlocks after every Lightspeed R sale
Every capability below runs automatically from the moment you connect. No manual management, no separate systems.
Digital Receipts
Every Lightspeed R-Series sale triggers a branded WhatsApp receipt in 2 seconds
Beejek registers a real-time webhook with Lightspeed R-Series. The moment a sale closes, a branded WhatsApp receipt fires — your logo, itemised line items, VAT number, and total. Customers receive it before they've left the till. Every receipt creates a customer record in Beejek automatically.
Zero paper receipt costs from day one. Every Lightspeed R-Series customer becomes a contactable record in Beejek — ready for reminders, surveys, and campaigns.
Loyalty Points
Points earned, balance visible, loyalty running — all inside the WhatsApp receipt
Beejek syncs with Lightspeed R-Series customer profiles in real time. After each sale, the points earned on that purchase and the customer's running total are included in the WhatsApp receipt automatically. No separate loyalty app. No card to lose. When customers want to redeem, the cashier applies the discount in Lightspeed — the next receipt confirms it.
A retailer switched from physical loyalty cards to Beejek's WhatsApp-native loyalty. Their customers started checking their balance regularly — because it was already in the same message as their receipt.
Smart Reminders
Product refill and restock reminders — personalised to what the customer actually purchased
Your cashier adds a note in the Lightspeed R-Series sale — 'Remind in 30 Days: Protein Powder' or 'Remind in 60 Days: Hair Treatment Kit' — and Beejek fires a personalised WhatsApp at the right moment: 'Hi! You might be running low on your protein powder from [Your Store]. Your loyalty points are waiting too 🏆'. Specific, product-aware, loyalty-reinforcing. Not a generic message. Works for any product with a natural restock cycle.
Specialty retailers using product-specific Smart Reminders see customers return before they've had a chance to try a competitor — because the reminder arrived at exactly the right time.
Win-Back Campaigns
Lapsed Lightspeed R-Series customers get a loyalty-aware win-back at day 30 and day 90
Beejek tracks each customer's last Lightspeed R-Series purchase date. At 30 days without a return, a warm personalised WhatsApp fires from your branded number — reminding them their loyalty points are still waiting. At 90 days, a second win-back message goes out. The moment they purchase again, the campaign stops and their loyalty clock resets. No manual management. No list exports.
Retail merchants using Lightspeed R-Series win-back campaigns recover customers who would have drifted to competitors — with a message that surfaces their points balance as a specific reason to return.
Appointment Reminders
Fitting appointments, custom order pickups, and service bookings confirmed via WhatsApp
Add an appointment note in any Lightspeed R-Series sale — 'Collection: Saturday 2pm' or 'Fitting: Wednesday 4pm' — and Beejek fires a WhatsApp reminder before the slot. Alteration pickups, bespoke jewellery collections, personal shopping sessions, product service appointments — no missed slots, no phone tag. Customers confirm with a reply. Your team sees it without making a single call.
Retail businesses with appointment-based services eliminate no-shows for fitting rooms, personal shopping, and collection pickups — from the same WhatsApp number their receipt came from.
Dynamic Payment Links
Auto-generated payment link from the R-Series order value — delivered to the customer, paid via your gateway
When a cashier initiates a payment collection in Beejek, a branded payment link is auto-generated from the exact Lightspeed R-Series order value and sent to the customer's WhatsApp. The customer pays on a Beejek-hosted payment page via Amwal (Oman) or MyFatoorah (GCC) — your integrated payment gateway. No manual amount entry. No separate link generation. Payment confirmation fires automatically and the receipt is delivered.
Retailers collecting custom order deposits, pre-order payments, and layaway instalments use auto-generated payment links — the amount comes directly from the R-Series order, eliminating manual entry errors.
Google Review Automation
Satisfied Lightspeed R-Series customers get your Google review link automatically
24 hours after a Lightspeed R-Series sale, Beejek sends a warm thank-you WhatsApp. Customers who rate 9–10 on your NPS survey automatically receive the Google Business Profile review link. Unhappy customers are never asked to leave a public review. Smart suppression is always on — zero staff involvement.
Retail merchants using Lightspeed R-Series + Beejek build their Google review volume month-on-month without asking a single customer face-to-face.
NPS Surveys
2 hours after every Lightspeed R-Series purchase, you get a satisfaction score
An NPS survey WhatsApp fires 2 hours after each Lightspeed R-Series transaction. Customers rate their experience 0–10 with a single tap. Results appear in your Beejek dashboard by store and date. Multi-location operators can see which Lightspeed store is underperforming in customer satisfaction before it shows up in revenue.
Feedback from real Lightspeed R-Series customers after real purchases — operational issues surface in NPS comments before they become public reviews.
Analytics
Retention metrics powered entirely by your Lightspeed R-Series data
Every Lightspeed R-Series sale feeds your Beejek analytics dashboard. New-vs-returning customer ratio, per-store performance, NPS trends over time, and the ROI of every Smart Reminder campaign — all in real time, derived from your actual transaction stream.
Multi-store Lightspeed R-Series operators can compare retention rates by location and identify which store needs attention — updated with every sale.
How to connect Lightspeed R
Connect Lightspeed R-Series via OAuth
Authorise Beejek from your dashboard. You'll be redirected to the Lightspeed login page. The connection completes in under 5 minutes — no Lightspeed configuration changes.
Beejek syncs your customer profiles
Beejek reads your Lightspeed R-Series customer data and sets up real-time webhooks for new sales, refunds, and voids. Loyalty point balances are synced immediately.
Receipts, loyalty, and retention start from the next sale
The next Lightspeed R-Series sale triggers the first WhatsApp receipt. Points appear in the message. Smart Reminders start tracking. Everything runs automatically from that moment.
A day in the life
What happens in Lightspeed R and what happens on your customer's phone — simultaneously.
Businesses running Beejek on Lightspeed R
Real automation workflows across industries and countries — each one a potential blog story.
WhatsApp Loyalty Points in every Lightspeed R-Series receipt — customers earn points, see their running balance, and redeem at the till. No loyalty card or app required.
Redemption rate tripled vs the previous physical card programme. Customers now ask about their balance unprompted at checkout.
Smart Reminders at 30 days after each R-Series sale — personalised WhatsApp from the store's branded business number, automatic for every customer who hasn't returned.
22% of first-time buyers returned within 45 days after receiving the Smart Reminder. Zero manual effort from the sales team.
NPS surveys after every purchase — scores 0–6 flagged for follow-up in the dashboard, scores 9–10 automatically routed to a Google review request.
Caught a stock authenticity concern from 3 independent customer comments before it surfaced on Google.
Broadcast campaigns to the full R-Series customer list for new collection launches and seasonal promotions — sent as individual 1:1 WhatsApp messages.
Eid promotion sent to 1,400 customers achieved 68% read rate. Email to the same list achieved 21%.
Digital WhatsApp receipts replacing paper — every Lightspeed R-Series sale triggers a branded WhatsApp receipt automatically. No cashier action needed.
Paper receipt costs eliminated. Customer contact rate at checkout improved as cashiers explain the WhatsApp receipt benefit.
Full stack from every R-Series sale: receipt → NPS → Google review request → Smart Reminders at 30 and 90 days — all running automatically in the background.
Average customer visit frequency improved from 52 days to 38 days after activating Smart Reminders.
What changes after you connect Lightspeed R
Measurable outcomes from the first sale after connection.
0
Loyalty cards needed
Points balance is in every WhatsApp receipt — no card, no app.
330×
Smart Reminder ROI
Revenue recovered vs campaign cost — verified in production.
3×
More Google reviews
Monthly, after activating the automated post-purchase review sequence.
98%
WhatsApp open rate
vs 22% average for email receipts and follow-up messages.
“We used to hand out paper loyalty cards that customers always lost. Now the points are in the same WhatsApp message as the receipt — everyone checks them.”
A retailer in Egypt
Included in your plan
Pro
Unlimited stores · All features · Lightspeed R integration included
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions
Beejek connects to Lightspeed R-Series on all plan tiers. The customer profile and webhook access Beejek requires is available across all Lightspeed R-Series subscriptions.
No. Cashiers work in Lightspeed exactly as before. Beejek listens to Lightspeed's webhook events in the background — no additional steps at the till for standard receipts or loyalty tracking.
Points are earned on every Lightspeed R-Series purchase based on a rate configured by you — for example, 1 point per $1 spent. Beejek reads the transaction total from Lightspeed and calculates the points automatically.
Beejek handles refunds from Lightspeed R-Series — points earned on a returned item are deducted from the customer's balance. The refund receipt confirms the adjustment.
Yes. Beejek connects to your full Lightspeed R-Series account and tracks visit history across all locations. A customer who visits any of your stores resets the 30-day reminder clock.
Customers see their balance in every WhatsApp receipt. For between-visit balance checks, a staff member can send a loyalty update message via Customer Capture — or the customer can ask at the counter for the cashier to look up the balance in Lightspeed.
Beejek's loyalty points layer reads from Lightspeed R-Series customer profiles and runs alongside Lightspeed's native features. They can coexist — Beejek adds the WhatsApp delivery channel on top of Lightspeed's data.
The OAuth connection and initial sync completes in under 5 minutes. The first WhatsApp receipt fires from the next Lightspeed R-Series sale after connection.
Complete your stack — eCommerce & custom
Many Lightspeed R merchants also run an online store or need to connect additional systems. Beejek handles both channels from one account.
Connect Lightspeed R to Beejek
Setup takes 5 minutes. No developer required. Cancel any time.
No credit card required · Setup in 2 minutes