Quick Answer
Does Beejek work with Lightspeed X-Series?
Yes. Beejek integrates with Lightspeed X-Series to deliver WhatsApp receipts the moment a bill closes, then automatically runs NPS surveys, Google Review requests, and Smart Reminders. Works for any business using X-Series — restaurants, retail, service workshops, or any other industry. Setup takes under 5 minutes via OAuth, with no changes to how your team uses Lightspeed.
What Lightspeed X doesn't do
The gap Beejek fills
Lightspeed X-Series runs your restaurant well. But when a table leaves, the relationship ends. Paper receipts get left behind or thrown away. The customer has no record of what they ordered. Google reviews depend on counter stickers and hope. The next time that customer is choosing a restaurant, they may not remember yours — or they may remember a negative experience they never mentioned to you.
How it works — every sale
Your team changes nothing. Beejek runs in the background.
Just enter the customer phone number as usual in your Lightspeed X checkout and complete the sale. Beejek shoots receipts automatically via your WhatsApp for Business profile and then runs the entire automation based on pre-configured settings.
One-time connection — under 5 minutes
No developer. No POS configuration changes.
Your team works exactly as before
No new steps at the till or counter for your staff.
Beejek handles the rest — automatically
Receipts, NPS surveys, review requests, Smart Reminders — all run without manual management.
What your customer receives
From one sale to a lifetime customer — automatically
Every message goes from your branded WhatsApp for Business number. Your team does nothing after the sale closes.
WhatsApp Receipt
🧾 Receipt — [Your Business]
AED 240.00 · 2 guests
Save for expenses or share →
Sent the moment the bill closes — before they leave the table or counter
NPS Survey
Hi! How was your experience
at [Your Business] today?
Rate us 0–10 👇
Works for diners, workshop clients, retail shoppers — any X-Series business
Google Review Request
Thank you for the kind rating! 🙏
Care to share it on Google?
Takes 30 seconds →
Linked to the exact location's Google Business Profile
Service / Product Reminder
Hi! Is it time for another visit or service
at [Your Business]? 🙌
We're ready whenever you are →
Works for any X-Series business — service due, refill, or next visit
Win-back
We really miss you at
[Your Business] 💛
Come back whenever you're ready.
Final message if still no return after 90 days
🧾 Receipt — [Your Business]
AED 240.00 · 2 guests
Save for expenses or share →
Sent the moment the bill closes — before they leave the table or counter
Hi! How was your experience
at [Your Business] today?
Rate us 0–10 👇
Works for diners, workshop clients, retail shoppers — any X-Series business
Thank you for the kind rating! 🙏
Care to share it on Google?
Takes 30 seconds →
Linked to the exact location's Google Business Profile
Hi! Is it time for another visit or service
at [Your Business]? 🙌
We're ready whenever you are →
Works for any X-Series business — service due, refill, or next visit
We really miss you at
[Your Business] 💛
Come back whenever you're ready.
Final message if still no return after 90 days
What Beejek unlocks after every Lightspeed X sale
Every capability below runs automatically from the moment you connect. No manual management, no separate systems.
Digital Receipts
Every Lightspeed X-Series table close triggers a branded WhatsApp receipt
The instant a bill is finalised in Lightspeed X-Series, Beejek sends a branded WhatsApp receipt — your restaurant logo, the items ordered, total, and a permanent receipt link. Delivered to the customer's phone within 2 seconds of the bill closing. No paper exchanged across the table. No email that goes unread.
Dine-in customers receive their WhatsApp receipt before they've left the restaurant — with a link they can share for expense claims or personal records.
Google Review Automation
24 hours after every Lightspeed X-Series table, a review request goes out automatically
The day after a customer dines, Beejek sends a warm WhatsApp thank-you. Customers who score 9–10 on the NPS survey receive your Google Business Profile review link. Unhappy diners are excluded completely. The review automation runs after every qualifying Lightspeed X-Series bill — no staff involved, no manual scheduling.
Restaurant operators using Lightspeed X-Series + Beejek build their Google review count month-on-month without counter stickers, QR codes, or manual requests.
NPS Surveys
How was the meal? Beejek asks every Lightspeed X-Series customer — automatically
2 hours after a Lightspeed X-Series bill closes, each customer receives a WhatsApp NPS survey. They rate their experience 0–10 in under 10 seconds. High scores trigger Google review routing. Low scores get flagged in your Beejek dashboard — surfacing kitchen issues, service problems, or specific dishes that consistently disappoint before they appear publicly.
Restaurant operators have used Lightspeed X-Series NPS comments to identify specific issues: a slow kitchen on Friday evenings, a particular server, or a menu item that consistently fell short.
Smart Reminders
Service due reminders, product restock alerts, and appointment follow-ups — specific to what they bought
Your team adds a note in the Lightspeed X-Series sale — 'Service Due: 3 months' or 'Remind: Pool Chemical Refill in 6 Weeks' — and Beejek fires a personalised WhatsApp at exactly that interval: 'Hi! Your pool's chlorine might be running low — we're ready to help at [Workshop].' For restaurants, note-triggered reminders can prompt a reservation for a returning group. For service businesses, they keep customers on the right maintenance schedule. Specific, relevant, automatic.
A pool equipment business uses X-Series sale notes to trigger maintenance reminders — customers return for refills and service visits without any manual outreach from the team.
Win-Back Campaigns
Lapsed diners, workshop clients, and shoppers brought back at day 30 and day 90 — automatically
Beejek tracks each customer's last Lightspeed X-Series transaction and fires a personalised win-back WhatsApp at day 30 and day 90 without a return. From your branded business number — not a bulk sender. The message feels 1:1 even when running for hundreds of customers simultaneously. A return visit to any of your locations stops the campaign immediately.
Service businesses and restaurants using X-Series win-back campaigns see 20–35% of lapsed customers return after the day-30 message — at a fraction of the cost of paid advertising.
Appointment & Reservation Reminders
Table reservation confirmations, service slot reminders, and booking follow-ups — via WhatsApp
Beejek fires WhatsApp reminders before every reservation or service booking tied to a Lightspeed X-Series note. Restaurant table reservations, workshop service bays, hospitality event bookings — the reminder goes from your branded number at a configured interval before the appointment. Customers confirm with a tap-reply. No-shows drop. Your team sees confirmations without making a single call.
Restaurants collecting reservation hold-ins and service workshops managing appointment slots see no-show rates drop sharply when the confirmation comes via WhatsApp — the channel customers are already using.
Dynamic Payment Links
Payment link auto-generated from the X-Series order value — sent to the customer, paid via your gateway
Beejek auto-generates a branded payment link from the exact Lightspeed X-Series order or booking value and sends it to the customer's WhatsApp. The customer pays on a Beejek-hosted payment page via Amwal (Oman) or MyFatoorah (GCC) — your integrated payment gateway. Restaurant reservation deposits, workshop booking fees, group dining pre-payments — the amount is pulled from the order automatically, no manual entry.
Restaurants collecting reservation deposits eliminate no-shows for high-demand slots. Service workshops securing booking fees before the job. The payment link amount is always exact — generated from the X-Series order value, not typed manually.
Broadcast Campaigns
Every Lightspeed X-Series customer becomes part of your WhatsApp audience
Every customer who received a Lightspeed X-Series receipt is in your Beejek broadcast list — segmentable by visit frequency, last visit date, and spend. New menu launch, Ramadan special, private dining event — reached by your full diner database in minutes, as individual 1:1 WhatsApp messages.
A restaurant can reach 600 previous diners with a new menu announcement in under 10 minutes — with a 70%+ read rate vs 22% for email to the same list.
Analytics
Retention and satisfaction metrics from every Lightspeed X-Series table
Your Beejek dashboard shows new vs returning diner ratios, NPS score trends, and campaign attribution — all powered by your Lightspeed X-Series transaction data. Multi-venue operators can compare locations side-by-side and identify which restaurant is struggling with retention before it impacts covers.
Real-time visibility into whether this Friday's covers were first-timers or regulars — and whether your NPS is trending up or down week over week.
How to connect Lightspeed X
Connect Lightspeed X-Series via OAuth
Authorise Beejek from your dashboard. You'll be redirected to the Lightspeed login page. Connection completes in under 5 minutes.
Beejek registers webhooks for each table close event
Beejek listens for bill finalisation events from Lightspeed X-Series in real time. No configuration change in Lightspeed is required.
Receipts and review automation start from the next table
The next table close in Lightspeed X-Series triggers the first WhatsApp receipt. NPS, Google Review, and Smart Reminder automation queues from that moment.
A day in the life
What happens in Lightspeed X and what happens on your customer's phone — simultaneously.
Businesses running Beejek on Lightspeed X
Real automation workflows across industries and countries — each one a potential blog story.
X-Series sale for service visit → WhatsApp receipt → NPS survey 2 hours later → Smart Reminder for service renewal at 90 days. Same automation that works for any service business.
Customers started replying to NPS surveys with specific service requests — turning feedback into booked repeat jobs without any manual follow-up.
NPS survey after every table close across 3 venues — Google review request auto-fires for scores 9–10, Detractors flagged in the operations dashboard.
Built 150+ Google reviews in 4 months across venues. Identified a Friday kitchen throughput issue from NPS comments before it hit Google.
Smart Reminders at 30 days for dine-in customers — personalised WhatsApp from the restaurant's branded number to every customer who hasn't returned.
30% of lapsed diners returned after receiving the Smart Reminder. Attributed revenue covered campaign costs 40× over.
Broadcast campaigns to the full X-Series diner database for Ramadan menu launches, private dining events, and seasonal promotions — individual 1:1 WhatsApp messages.
Ramadan campaign reached 900 previous diners. 400+ opened the message and 85 made reservations within 48 hours.
X-Series for service job tracking → Beejek for WhatsApp job completion receipts → NPS survey after every service job — fully automatic after OAuth connection.
NPS feedback now used to identify which technicians consistently drive highest satisfaction scores — informing training and recognition decisions.
Automated Google review sequence firing after every qualifying X-Series bill — NPS-gated so only satisfied customers receive the review link. No staff involvement at any location.
Consistent review count built across 5 franchise locations from a single Beejek integration. Average Google rating improved across all branches.
What changes after you connect Lightspeed X
Measurable outcomes from the first sale after connection.
2 sec
Receipt delivery
From Lightspeed X-Series table close to WhatsApp receipt on the customer's phone.
3×
More Google reviews
Monthly review volume after activating the automated post-table review sequence.
0
Manual review requests
Every qualified table close triggers the review sequence automatically.
70%+
Campaign read rate
For broadcast campaigns sent to Lightspeed X-Series diner database.
“We used to rely on Google review stickers on the table. Now the review request goes to every customer's phone automatically — and our rating has gone up consistently.”
A restaurant in the Gulf
Included in your plan
Pro
Unlimited stores · All features · Lightspeed X integration included
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions
Yes — Beejek needs the customer's phone number from the Lightspeed X-Series transaction to deliver the WhatsApp receipt. Tables where no customer profile is attached won't trigger a receipt. Encouraging staff to identify customers at order time increases receipt delivery coverage.
Yes. Beejek processes any Lightspeed X-Series transaction where a phone number is captured — including dine-in, takeaway, and delivery orders. The receipt delivery and automation work identically regardless of order type.
Yes. Beejek connects to your full Lightspeed X-Series account and sees all your venues. Each venue can have its own branding, its own Google Business Profile link, and its own automation settings — all managed from your Beejek dashboard.
Yes. Beejek tracks each customer's last Lightspeed X-Series transaction date. At day 30 without a return, a personalised WhatsApp reminder fires. The 30-day window is configurable — some restaurants prefer a shorter or longer trigger window.
Phone number collection is at the cashier or server's discretion. Beejek only fires receipts and automations when a phone number is present on the Lightspeed X-Series transaction. Customers without a number are not contacted.
Currently, Beejek uses the same receipt and automation templates for all Lightspeed X-Series order types. If you need order-type-specific messaging, contact the Beejek team to discuss configuration options.
Yes. Each Lightspeed X-Series venue can be configured with its own Google Business Profile review link in Beejek. The review request uses the link for the venue where the sale occurred.
The OAuth connection and webhook registration completes in under 5 minutes. The first WhatsApp receipt fires from the next Lightspeed X-Series table close after connection.
Complete your stack — eCommerce & custom
Many Lightspeed X merchants also run an online store or need to connect additional systems. Beejek handles both channels from one account.
Connect Lightspeed X to Beejek
Setup takes 5 minutes. No developer required. Cancel any time.
No credit card required · Setup in 2 minutes