Turn occasional car wash visitors into weekly regulars — loyalty and reminders from every wash

One Smart Reminder window is active per store. Set it to your most common customer interval. More frequent visitors will get a reminder at that window even if they typically come sooner — in practice, they've usually already visited again before the reminder fires.

Beejek's loyalty tracks points per transaction value. A 'free after 10' model can be configured by setting the points rate so 10 average washes = the points threshold for a free wash reward. The cashier applies the free wash discount at the POS when the customer requests redemption.

Beejek requires a POS transaction to trigger the automation. For self-service bays where customers pay via machine without staff interaction, Beejek would need the payment machine to send transaction data via API. Customer Capture is an alternative if attendants are present to collect phone numbers.

The Smart Reminder template is a fixed Meta-approved message — it can mention an offer if configured in the template, but it's not a dynamic product recommendation. A broadcast campaign is a better vehicle for detailing upsell promotions — it reaches your full list and can be timed around seasonal demand (sandstorm, summer heat, Eid).

Yes. Mobile car wash operators using Loyverse on a mobile device trigger WhatsApp receipts just like a fixed-site wash. Customer Capture also works for mobile operators who collect phone numbers at the service location.

Points are calculated as a fixed rate on transaction value. A premium wash with a higher transaction total earns proportionally more points automatically. For a specific 'double points on detailing' promotion, this would need to be applied via a higher-value POS transaction entry.

For subscription packages where the customer pays monthly and visits multiple times, the POS transaction (the subscription payment) triggers the receipt. Individual wash visits on a subscription may not create separate transactions. Contact the Beejek team to discuss subscription-model car wash setups.

Yes. A broadcast campaign can be composed and sent in under 5 minutes in Beejek. After a sandstorm or before expected bad weather, you can reach your full customer database with a relevant offer immediately.