Quick Answer
Can Beejek automate dental patient recall messages?
Yes. Beejek sends an automated WhatsApp recall message to dental patients at the 6-month mark — or any custom interval you set. The message includes a personalised reminder and makes it easy for the patient to book their next appointment.
How it works — end to end
From the first transaction to a loyal returning customer, every step runs automatically.
Appointment closes
Start
Also works via Customer Capture
No POS? Staff can initiate the same flow at the counter using Customer Capture — enter the customer's phone number and total, and every step above fires automatically from that moment. Learn about Customer Capture →
Without Beejek
The gap in the dental clinic customer journey
Manual recall systems are time-consuming and inconsistent. Receptionist call lists get skipped during busy periods. Postcards go unread. A patient who had a check-up 7 months ago intends to book their next one but hasn't — because no one prompted them. The 6-month recall window passes and the patient drifts to wherever is most convenient when they eventually notice a toothache.
The full engagement lifecycle — stage by stage
Every stage below runs automatically. No manual action required after the initial connection.
After every appointment
Within 2 secondsA branded WhatsApp receipt fires when billing closes — dental practice name, treatment provided, total, and receipt link. Patients have a digital record for insurance without paper being exchanged.
Customer experience
Receipt arrives immediately. Saved for insurance. Professional and clean.
Patient satisfaction check
+2 hoursNPS survey fires 2 hours after the appointment. Scores by dentist and treatment type surface patterns — which treatments generate the most anxiety, which dentist has the highest satisfaction scores, where improvements are needed.
Customer experience
Rates the experience. Appreciated the care. Quick tap. Done.
Happy patients build your Google rating
Day 1 — if NPS ≥ 9Patients who rate 9 or 10 receive your Google review link automatically. A dental clinic with a strong Google rating attracts anxious patients looking for trusted reviews before booking. Every automated review is a new patient acquisition channel.
Customer experience
Leaves a review. Recommends the dentist to a nervous friend.
6-month recall message
Day 180Six months after the last appointment, a WhatsApp recall message fires to the patient — from your clinic's branded number. No manual check. No call list. Every patient gets their recall at exactly the right time.
Customer experience
Gets: 'It's time for your 6-month check-up.' Books online or calls the clinic.
Health broadcasts
Any timeNew whitening offer, Ramadan special, or new specialist joining — send to your full patient list as individual 1:1 WhatsApp messages in under 5 minutes.
Customer experience
Receives relevant dental health message from a trusted clinic. 70%+ open rate.
POS systems that connect to Beejek for dental clinics
A day in the life
What happens at the dental clinic and what happens on your customer's phone — simultaneously.
What changes after you connect Beejek
Measurable outcomes from the first transaction.
180 days
Automated recall window
Every patient gets their 6-month recall without a single receptionist call.
3×
More Google reviews
Monthly, from the automated post-appointment review sequence.
0
Manual recall calls
The full recall cycle runs automatically — receptionist time freed for in-clinic patients.
70%+
Broadcast read rate
For promotions and announcements to your full patient list.
“We used to have a recall call list that never got fully worked through. Now Beejek sends the recall to every patient automatically — our appointment book has never been fuller.”
A dental clinic in the Gulf
Simple, transparent pricing
Pro
Unlimited stores · All features · Google Review automation + Broadcasts + Loyalty
Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.
Frequently asked questions — Dental Clinics
One Smart Reminder window is active per store. For a dental clinic where most patients need a 6-month recall, configuring 180 days covers the majority. For patients who need 3-month recalls (e.g. post-treatment), a separate follow-up message can be sent manually via Customer Capture at the time of the appointment.
Beejek works for both. Individual private practices use a single Beejek account. Group practices with multiple clinic locations connect each location under a multi-store Beejek account with per-location analytics and branding.
Smart Reminders fire based on days since the last transaction — they're designed for recall, not pre-appointment reminders. Day-before appointment reminders require integration with your scheduling system. Contact the Beejek team to discuss scheduling integration options.
NPS scores are a 0–10 rating with optional comment. Patients can explain low scores in their comment — Beejek surfaces these comments in your dashboard. Patterns across multiple low-score comments can reveal specific treatment-related anxiety if patients choose to describe it.
The Google review link points to your clinic's Google Business Profile — not to an individual dentist. Patients mention their dentist in the review text. If your practice has multiple locations, each location can have its own Google review link in Beejek.
Beejek connects via its REST API. If your dental management software can trigger an HTTP POST on payment completion, it can send data to Beejek. For systems without an API, reception staff use Customer Capture at the billing desk to trigger the automation manually.
Yes. Beejek supports WhatsApp templates in Arabic, English, and Spanish. Arabic recall message templates are submitted to Meta for approval. Gulf dental clinics typically configure both Arabic and English templates.
The Smart Reminder clock resets on every transaction. A patient who comes back for a filling at month 4 gets a new 6-month recall starting from that visit. Only patients who haven't returned at all in 180 days receive the recall message.
Beejek works across every industry
Salons & Barbershops
Bring clients back every 3–4 weeks automatically — before they book someone else.
Beauty Salons
Automated WhatsApp follow-ups for facials, lashes, nails, and brow services.
Nail Salons
Nail refill reminders via WhatsApp — sent automatically at the perfect interval.
Spas & Massage Centers
Re-engage spa clients with timed WhatsApp reminders between sessions.
Clinics & Medical Centers
Follow-up messages and appointment reminders for patient retention.
Pharmacies
Repeat prescription reminders and loyalty rewards for pharmacy customers.
Physiotherapy & Rehabilitation
Keep patients on their treatment plan with automated WhatsApp follow-up.
Veterinary Clinics
Vaccination reminders and follow-up care messages for pet owners via WhatsApp.
Start retaining dental clinic customers today
Connect your POS in minutes. First WhatsApp receipt fires from the next transaction.
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