Veterinary Clinics

Vaccination reminders and follow-up care for veterinary clinics — personalised with the pet's name

Pet owners are highly engaged customers who want to hear from their vet between visits. Beejek fires a WhatsApp receipt after every visit, sends annual vaccination reminders automatically, and broadcasts seasonal health alerts to your full patient list — with the pet's name in every message.

Set at point of sale
Y

Your Pharmacy

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Quick Answer

Can vets use Beejek to remind pet owners about vaccinations?

Yes. Beejek sends automated WhatsApp reminders for annual vaccinations, booster shots, and wellness check-ups based on each pet's visit history. Pet owners get a personalised message with the pet's name and the recommended next visit — directly from your clinic's WhatsApp number.

How it works — end to end

From the first transaction to a loyal returning customer, every step runs automatically.

Consultation closes

Start

WhatsApp Receipt

Instant

Learn more →

NPS Survey

+2 hours

Learn more →

Google Review

Day 1 (if 9–10)

Learn more →

Smart Reminder

Day 30

Learn more →

Win-Back

Day 90

Learn more →

Broadcast

Any time

Learn more →

Also works via Customer Capture

No POS? Staff can initiate the same flow at the counter using Customer Capture — enter the customer's phone number and total, and every step above fires automatically from that moment. Learn about Customer Capture →

Without Beejek

The gap in the vet clinic customer journey

Veterinary clinics see pets once or twice a year for routine care — and once in an emergency. Without a systematic recall system, pet owners forget annual vaccinations until a symptom appears. The vet clinic has no way to reach out proactively at the right interval, and the relationship becomes reactive rather than preventive.

The full engagement lifecycle — stage by stage

Every stage below runs automatically. No manual action required after the initial connection.

1

After every visit

Within 2 seconds

A branded WhatsApp receipt fires when billing closes — clinic name, treatment provided, total, and receipt link. Useful for pet insurance claims without hunting for paper receipts.

Customer experience

Receipt arrives before leaving the car park. Saved immediately for pet insurance.

2

Post-visit satisfaction

+2 hours

NPS survey fires 2 hours after the visit. Pet owner satisfaction tracks by vet and treatment type — surfacing which scenarios generate the most anxiety and which vets earn 9–10 scores consistently.

Customer experience

Rates the visit. Appreciates that the clinic followed up on their pet's wellbeing.

3

Happy owners recommend your clinic

Day 1 — if NPS ≥ 9

Pet owners who rate 9 or 10 receive your Google review link. Vet Google ratings are the primary discovery signal for new pet owners moving to an area.

Customer experience

Leaves a review mentioning the vet by name. New pet owners in the neighbourhood see it.

4

Annual vaccination recall

Day 350

At 350 days since the last vaccination visit, a WhatsApp recall fires — personalised with the pet's name from your POS records. No call list. No manual scheduling.

Customer experience

Gets: 'Fluffy's annual vaccinations are due.' Books immediately. Grateful for the reminder.

5

Seasonal health broadcasts

Any time

Tick season alert, flea prevention reminder, new service launch — sent to your full patient database as individual 1:1 WhatsApp messages from your clinic's number.

Customer experience

Receives a seasonal pet health alert from a trusted vet. Acted on immediately.

POS systems that connect to Beejek for vet clinics

A day in the life

What happens at the vet clinic and what happens on your customer's phone — simultaneously.

🐾 Your vet clinic
👤 Your customer
Post-consultation
Receptionist closes the billing.
WhatsApp receipt arrives — 'Fluffy's check-up, AED 180.' Saved for pet insurance.
+2 hours
NPS fires automatically.
Rates the vet 10. Google review link follows. Leaves a glowing review.
11 months later
Vaccination recall fires. No staff action.
Gets: 'Fluffy's annual vaccinations are due.' Books within the hour.
Tick season
Seasonal tick prevention broadcast sent.
Receives the tick prevention alert. Buys treatment at the clinic.
New specialist
Broadcast announcing new exotic animal vet.
Has a rabbit. Books a consultation immediately.

What changes after you connect Beejek

Measurable outcomes from the first transaction.

350 days

Vaccination recall window

Every pet gets their annual recall without a single receptionist scheduling it manually.

More Google reviews

Monthly, from the automated post-visit review sequence for satisfied pet owners.

Personalised

Pet name in every message

Recall messages include the pet's name from your POS — personal, not generic.

0

Manual recall calls

The entire recall system runs automatically from the transaction record.

Pet owners used to miss annual vaccinations because nobody reminded them. Beejek sends the recall with the pet's name and our vaccination compliance rate has improved significantly.

A veterinary clinic in the Gulf

Annual recall automation · Pet-name personalisation · Seasonal broadcasts

Simple, transparent pricing

$59/mo+ $99 setup

Starter

Up to 2 stores · Core automations · Receipt + NPS + Reminders

Get started
$99/mo+ $99 setup

Pro

Unlimited stores · All features · Google Review automation + Broadcasts + Loyalty

Get started

Per-message charges apply. Utility messages from $0.003. Setup fee covers onboarding & configuration.

Frequently asked questions — Veterinary Clinics

If your POS records the pet's name and sends it to Beejek via API, the name can be included as a variable in your WhatsApp template. For Customer Capture, the pet's name can be typed in the notes field and referenced in the template.

One Smart Reminder window is active per store. 350 days covers most annual vaccination cycles. For pets requiring more frequent boosters, a broadcast campaign is more effective than per-pet scheduling.

Beejek tracks by phone number — one phone number per household. True per-pet tracking requires per-pet transaction records linked to separate profiles, which requires API integration with your vet management system.

Yes. Reception staff can send a WhatsApp via Customer Capture on the day after surgery. Smart Reminders can also fire at a configured post-surgery follow-up window if configured as the clinic's primary reminder window.

Beejek connects via REST API. Contact the Beejek team with your software name to discuss integration options.

Yes. Broadcast campaigns reach your full patient database with seasonal health alerts — sent as individual 1:1 WhatsApp messages from your clinic's branded number. Media templates with images are available.

Smart Reminder templates can include vaccination type as a variable if your POS sends that data to Beejek via API. Contact the Beejek team to discuss vaccine-specific template variables.

Staff can use Customer Capture to send a manual WhatsApp notification when a prescription is ready for collection — this isn't automatic but takes under 30 seconds at the dispensing counter.

Beejek works across every industry

Start retaining vet clinic customers today

Connect your POS in minutes. First WhatsApp receipt fires from the next transaction.

No credit card required · Setup in 2 minutes